- How do I sign up for an account?
To sign up:
- Click on the “Sign Up” or “Register” button on the website.
- Fill out the required information, including your name, email address, and password.
- Submit the form, and you will receive a confirmation email. Click the link in the email to verify your account.
- Do I need an account to purchase or download products?
No, creating an account is not necessary to purchase or download for free products. This helps us store your order history and provide better support. For subscription products to purchase subscription charge and Daily download limit will increase and upload your product to sell.
- How do I log in to my account?
To log in:
- Click the “Login” button on the website.
- Enter your registered email address and password.
- Click “Submit” to access your account.
- What should I do if I forgot my password?
If you forgot your password:
- Go to the login page and click on “Forgot Password.”
- Enter your registered email address.
- You will receive an email with a reset password link. Click the link and follow the instructions to set a new password.
- How can I reset my password?
To reset your password:
- Log in to your account and go to the "Settings” section.
- Click “Change Password.”
- Enter your current password, then type and confirm your new password.
- Save the changes.
- Can I update my account information?
Yes, you can update your social profile details.
- Log in to your account and go to the “Settings” section.
- Edit the information you want to update, such as your social profile, about.
- Save the changes.
No, you can't update your account details, such as name, username and email. If you want to upadate contact us.
- How can I delete my account?
To delete your account:
- Contact our support team at support@digital.megasavingsmall.com with the subject line “Account Deletion Request.”
- Include your registered email address and reason for deleting the account.
- Once processed, all your account data will be permanently deleted.
- Why am I unable to log in to my account?
If you’re unable to log in:
- Ensure you’re using the correct email address and password.
- Check your internet connection.
- Clear your browser cache and cookies, then try again.
- If you’ve forgotten your password, use the “Forgot Password” option to reset it.
- Can I use social media accounts to sign up or log in?
If social media login is enabled:
- Click the social media login option (e.g., Google, Facebook) on the signup or login page.
- Authorize the connection to link your account.
- You can then use your social media account for future logins.
- How do I secure my account?
To secure your account:
- Use a strong password with a mix of letters, numbers, and symbols.
- Avoid sharing your login credentials with others.
- Enable two-factor authentication (if available).
- Regularly update your password for added security.
These FAQs aim to address common questions about managing your account. If you need further assistance, feel free to contact our support team.
